Information for passangers with special needs

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  1. Are you travelling with an attendant?

    • Please indicate your form of disability

  2. Are you travelling with a guide dog (GIDG)? (note: no animals may travel to the UK and Ireland)


    In accordance with art. 13 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC) and we form, that:

    • 1. The data administrator is the Upper Silesian Aviation Group, ul. Wolności 90, 42-625 Ożarowice.
    • 2. Purpose of personal data processing: supports services for persons with disabilities and/or reduced mobility and help for persons with disabilities and/or reduced mobility travelling by air.
    • 3. Recipient of personal data: eligible employees of the Upper Silesian Aviation Group.
    • 4. You reserve the right of access to this data and correct it.
    • 5. Data is collected in connection with a legal responsibility resulting from Regulation (EC) No1107/2006 of the European Parliament and of the Council of 5 July 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air.
    • 6. Providing data is voluntary, failure to provide data results in the inability to provide services and assistance to a disabled person.
    • 7. The period of Data retention: 1 year
    • 8. You have the right to request the cessation of data processing, deletion of data, processing restrictions and the right to transfer data.
    • 9. You have the right to oppose the processing of data when the data controller intends to process it for marketing purposes or to transfer personal data to another data controller.
    • 10. Profiling: not applicable;
    • 11. Intention to transfer the Data to a third country or international organization: not applicable.
    • 12. Data Protection Officer: Iwona Pańkowska-Furgalska –
    • 13. The person whose data is retained reserves the right to lodge a complaint with the supervisory authority.
  4. The personal data administrator is the Upper Silesian Aviation Group at Al. Korfantego 38, 40-161 Katowice. Personal data shall be processed by the administrator in order to provide support services to passengers. Data subjects reserve the right to access and their data and alter the details.